UK Ship Register Background The UK Shipping Register - operated by the Maritime and Coastguard Agency (MCA) is one of the oldest and most prestigious shipping registers in the world. The introduction of the tonnage tax scheme together with the flexible, responsive, customer focused approach the MCA has to those companies wishing to fly the Red Ensign have helped to ensure that the UK Register maintains it reputation as a quality flag of choice. Methodology Customers who register their ship onto the UK Register will have an opportunity to let us know what we are doing well and which areas we can improve in through our telephone survey. The March 2009 survey was carried out with 16 different shipping companies who registered their ship on the UK Ship Register within the six months prior to March 2009. Latest Results The most recent results in March 2009 revealed a 81% overall satisfaction with the service given by our UK Ship Register team. We received some excellent feedback and some great suggestions on how we can further improve our service. Reports To view the March 2009 report please click here ( To view the September 2008 report please click here( To view the February 2008 report please click here ( To view the July 2007 report please click here ( |
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