Registry of Shipping and Seamen

Background

This is the first questionnaire to be produced for our offices in Cardiff who deal with aspects such as issuing British Seamen cards, discharge books, revalidating certificates and the registration of fishing, small ships, and Part 1 pleasure vessels.

Methodology

Paper and electronic questionnaires are sent to all applicants of the above mentioned services from our Cardiff office.

Results

The latest set of results in March 08 revealed an overall satisfaction rate of 89% for our services at the Registry of Shipping and Seamen. Please click on the link below for the report for further detail.

To download the RSS Questionnaire please click here (Adobe Acrobat PDF Document Icon PDF Document 1.4MB)

March 2007 report (Adobe Acrobat PDF Document Icon PDF Document 1.7MB)
September 2007 report (Adobe Acrobat PDF Document Icon PDF Document 2.02Mb)

March 2008 report (adobe_icon-5 PDF Document 657 kB)